ASUS Philippines is rolling out an expanded warranty and after-sales service program starting June 8, strengthening its position in the competitive PC and laptop market as demand for reliable school and work devices continues to rise.
The “ASUS No. 1 Quality & Service” initiative introduces longer warranty coverage, more maintenance benefits, and faster replacement policies for eligible ASUS and ROG devices. The update targets students, professionals, and gamers preparing for the new academic year.
Expanded Warranty Coverage Across ASUS and ROG Lineup
A key update under the 2026 program is the extension of warranty protection across multiple product categories from ASUS, including flagship laptops, gaming devices, and desktops.
Under the revised coverage, flagship models such as ProArt, Zenbook, Vivobook S, Vivobook Flip, and ROG laptops now come with up to 3-year international and local warranty. ASUS desktops and All-in-One PCs retain a 3-year local warranty, while mainstream and gaming laptops, including TUF Gaming and ROG Ally, continue with a 2-year international and local warranty. Eligible devices also retain 1-year accidental damage protection (LADP / ASUS Perfect Warranty).
The update reflects ASUS’s strategy to strengthen long-term device reliability as users increasingly depend on laptops for hybrid learning, creative work, and gaming.
Faster Replacement and Added Maintenance Services
Beyond warranty extensions, ASUS is also upgrading its service ecosystem to reduce downtime and improve device longevity.
Key service improvements include a 14-day replacement window (up from 7 days), up to 6 free preventive maintenance services during the warranty period, up to 2 cleaning sessions per year at authorized service centers, and on-site service support for flagship laptops and select desktop products.
The preventive maintenance program covers device cleaning and basic care services designed to improve performance stability over time, reinforcing ASUS’s broader focus on long-term customer support and product reliability.
Strengthening Support for Students, Creators, and Gamers
ASUS is positioning the program around the growing demand for reliable computing devices in education and productivity-heavy environments. With more users relying on laptops for research, content creation, and gaming, after-sales support has become a key purchasing factor.
The expanded service package is designed to reduce repair friction while extending the usable life of devices, particularly for students and professionals who depend on continuous uptime.
Wider Service Network and Global Coverage
ASUS also highlighted its global and local service infrastructure to support users beyond purchase.
The company maintains over 100 authorized service centers in the Philippines, alongside coverage in more than 90 countries worldwide. This network provides international support for parts, repairs, and technical assistance.
This global service reach is positioned to support users who travel or work across multiple regions, reinforcing ASUS’s mobility-focused ecosystem and its emphasis on continuous device support beyond the point of sale.
ASUS Strengthens After-Sales Strategy in Competitive PC Market
The 2026 enhancement reflects broader competition in the laptop and PC industry, where brands are increasingly focusing on after-sales value rather than hardware alone. Extended warranties, preventive maintenance, and faster replacement cycles are becoming key differentiators in the education and consumer segments.
ASUS said the program aligns with its long-term commitment to product durability and customer support as it continues expanding its lineup of laptops, gaming devices, and creator-focused machines in the Philippines.
The “ASUS No. 1 Quality & Service” program will be available for eligible devices purchased and activated through authorized retailers starting June 8, 2026.
