Maya continues to expand its role in government digital payments after processing over ₱24 billion in transactions for Pag-IBIG Fund in 2025. The figure covers savings contributions and loan payments made through Virtual Pag-IBIG and reflects sustained growth in digital financial services adoption.
The digital financial platform also earned recognition as a Top Collecting Partner for Pag-IBIG Fund for the third consecutive year, underscoring its continued integration into the agency’s payment ecosystem.
Digital transactions for Pag-IBIG grow as users shift to online channels
Pag-IBIG Fund’s partnership with Maya highlights the ongoing transition from physical payments to digital platforms. The increase in transaction volume and value signals stronger user confidence in online government financial services.
In 2025, Maya recorded over 3.5 million Pag-IBIG transactions processed, more than ₱24 billion in total transaction value, nearly 20% growth in transaction volume year-on-year, and over 38% increase in transaction value compared to 2024.
The growth aligns with broader fintech adoption trends in the Philippines, where both overseas and local members increasingly rely on mobile-based financial tools.
Virtual Pag-IBIG expands reach with 13.8 million downloads
Launched in 2022, Virtual Pag-IBIG serves as the agency’s primary digital platform for member services, allowing users to manage savings, apply for housing loans, and complete payments online.
As of 2025, the platform has surpassed 13.81 million downloads, reflecting its expanding user base and stronger shift toward digital government services. The system also integrates customer support features that allow members to connect with Pag-IBIG representatives remotely.
This digital push supports Pag-IBIG’s broader mandate to expand access to housing finance and savings programs for Filipino workers, including overseas Filipinos who rely heavily on online channels.
Maya positions itself as core payments infrastructure for public sector digitization
Beyond Pag-IBIG, Maya continues to serve as a payments infrastructure provider for enterprises and government institutions. The platform enables omnichannel payment acceptance, covering online, mobile, and in-person transactions.
Its infrastructure supports a wide range of users, from large organizations to small businesses, positioning Maya as a key enabler of digital financial inclusion in the Philippines.
By strengthening its partnership with Pag-IBIG Fund, Maya reinforces its role in expanding access to formal financial systems and improving the efficiency of government collections nationwide.
Digital payments trend strengthens government-fintech collaboration
The continued growth of Virtual Pag-IBIG and Maya’s payment volumes reflects a broader shift toward digital-first public services in the Philippines. As more citizens move online, fintech partnerships are becoming central to improving access, efficiency, and financial inclusion.
Maya’s sustained role in Pag-IBIG collections highlights how private-sector payment platforms are now deeply embedded in the country’s public financial infrastructure.
