NQX Philippines has been recognized as one of the Philippines’ Best Employer Brands 2026, marking the company’s third consecutive year receiving the distinction for its human resources programs and employee-focused workplace initiatives.
The recognition, endorsed by CHRO Asia, highlights organizations that demonstrate excellence in HR practices, employer branding, leadership development, and workplace culture.
NQX extends employer brand recognition to three years
NQX first received the award in 2024 and has retained the recognition through 2025 and 2026, reflecting its continued investment in employee engagement and organizational development.
According to the company, its people strategy centers on creating a supportive work environment while strengthening leadership development and internal communications.
The award also recognizes NQX’s efforts to align its marketing and communications initiatives with its employer branding strategy to foster a stronger workplace culture.
Local hiring strategy expands career opportunities in Rizal
A key part of NQX’s workforce strategy has been decentralizing employment opportunities by establishing its local headquarters in Rizal, becoming the first business process outsourcing (BPO) company to do so.
The move aims to provide quality jobs closer to local communities, allowing employees to build careers without relocating to Metro Manila while contributing to regional economic development.
By expanding outside traditional business districts, NQX says it has created employment opportunities for thousands of Filipinos while maintaining closer connections between employees, their families, and their communities.
People-first culture remains a business priority
NQX says the recognition reflects its continued focus on employee well-being, professional development, and long-term career growth.
The company noted that investing in workplace culture has helped support both employee engagement and operational performance as it continues expanding its customer experience services.
Rather than focusing solely on recruitment, the organization has emphasized programs designed to improve retention, leadership development, and overall employee experience.
Expanding customer experience services across industries
Alongside its workforce initiatives, NQX is broadening its service portfolio to support industries beyond its traditional customer experience business.
The company is expanding its capabilities across healthcare, financial services, global capability center (GCC) support, and AI-enabled customer experience solutions.
Building on more than 35 years of customer experience expertise, particularly in serving Canadian businesses, NQX says it plans to combine its workforce, technology, and AI-driven solutions to better support clients while creating additional career opportunities for employees.
As businesses continue investing in employee experience alongside digital transformation, recognitions such as the Philippines’ Best Employer Brands underscore how workplace culture has become an increasingly important factor in attracting and retaining talent across the country’s competitive BPO industry.
