Maya is urging employers in the information technology and business process management (IT-BPM) sector to make IT-BPM workers’ financial health part of their competitiveness agenda. The company said employers can connect digital payroll with access to savings and responsible credit while addressing operational needs.
Financial services alongside skills and technology
Speaking at the International IT-BPM Summit 2026, Maya Bank President Angelo Madrid said investment in skills and technology should be accompanied by financial services that help workers manage everyday expenses and build savings.
The IT and Business Process Association of the Philippines (IBPAP) reported that the sector supported 1.9 million workers and generated more than US$40.3 billion in revenue in 2025. The association said the industry contributed 8% to national GDP.
“Filipino workers who help customers around the world manage their finances should also have the tools to build financial security for themselves,” Madrid said. “We are working with employers to connect salary payments with savings tools and credit suited to workers’ needs and ability to repay, helping them manage everyday expenses and prepare for emergencies.”
Maya said it is working with IBPAP and business process outsourcing (BPO) companies to expand employees’ access to financial services and modernize payroll, disbursement and reimbursement processes. The collaboration is intended to bring together employers’ operational requirements and workforce financial well-being.
For Maya, this connects IT-BPM workers’ financial health with the sector’s competitiveness agenda through the way employees receive, use and set aside their pay. The effort covers employers’ operational needs as well as workers’ access to savings tools and credit suited to their needs and ability to repay.
Digital payroll and employee services
Through Maya Business, employers can send salaries and other employee payouts digitally and at scale. According to Maya, this can reduce manual processes and administrative work, particularly for companies operating across multiple sites and around the clock. The service also provides visibility over employee payouts.
Employees can receive and manage their pay through the Maya app. The app connects everyday payments with banking services, including Maya Savings, Personal Goals and Time Deposit Plus, which provide ways to set money aside. Credit products are available to eligible customers, subject to assessment.
“The opportunity is to make payroll more efficient for employers while helping employees manage their money beyond payday,” Madrid said. “Progress should mean more businesses using digital financial tools and more employees able to save, meet their obligations and prepare for unexpected expenses.”
Technology and financial-services work
Madrid said the industry’s move into higher-value financial-services work also calls for teams that combine financial expertise, technology and sound judgment. Maya said it builds and manages its core technology in-house and applies artificial intelligence across credit assessment, fraud prevention, personalization and operations.
“Our strength in global finance should also be reflected in the financial health of the businesses and people delivering it,” Madrid said.
The announcement positions IT-BPM workers’ financial health as part of the sector’s broader workforce and operational agenda. Maya’s collaboration with IBPAP and BPO companies is focused on digital payroll, employee payouts, savings access and credit for eligible customers. The source text does not specify a rollout date or a separate eligibility framework beyond assessment for credit products.
