{"id":22389,"date":"2024-02-23T07:49:24","date_gmt":"2024-02-23T07:49:24","guid":{"rendered":"http:\/\/www.techbeatph.com\/wproot\/?p=22389"},"modified":"2024-02-23T07:49:24","modified_gmt":"2024-02-23T07:49:24","slug":"asus-elevates-customer-experience","status":"publish","type":"post","link":"https:\/\/www.techbeatph.com\/wproot\/asus-elevates-customer-experience\/","title":{"rendered":"ASUS Elevates Customer Experience"},"content":{"rendered":"<p data-sourcepos=\"1:1-1:101\"><strong>ASUS Elevates Customer Experience with Enhanced 4A Quality &amp; Service and Premium Care Warranty<\/strong><\/p>\n<p data-sourcepos=\"3:1-3:367\">ASUS Philippines is raising the bar for customer satisfaction with the launch of its <strong>improved 4A Quality &amp; Service<\/strong> program and <strong>upgraded ASUS Premium Care<\/strong> warranty packages. This comprehensive initiative prioritizes <strong>assured quality, always-on support, all-around coverage, and added-value experiences<\/strong> for users of ASUS, ROG, and ASUS Business products.<\/p>\n<p data-sourcepos=\"5:1-5:47\"><strong>Built to Last: US Military-grade Durability<\/strong><\/p>\n<p data-sourcepos=\"5:1-5:47\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-22392\" src=\"http:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_military-grade-1024x536.jpg\" alt=\"\" width=\"800\" height=\"419\" srcset=\"https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_military-grade-1024x536.jpg 1024w, https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_military-grade-300x157.jpg 300w, https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_military-grade-768x402.jpg 768w, https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_military-grade-1536x804.jpg 1536w, https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_military-grade-390x205.jpg 390w, https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_military-grade.jpg 1920w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p data-sourcepos=\"7:1-7:327\">Since 2023, all ASUS laptops undergo rigorous testing that surpasses even <strong>military-grade standards<\/strong>, ensuring they can withstand extreme temperatures, altitudes, humidity, vibrations, and shocks. This commitment to quality extends to <strong>16 additional durability tests<\/strong>, guaranteeing exceptional longevity and sustainability.<\/p>\n<p data-sourcepos=\"9:1-9:45\"><strong>4A Guarantee: Peace of Mind at Every Step<\/strong><\/p>\n<p data-sourcepos=\"9:1-9:45\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-22393\" src=\"http:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_standard-warranty-1024x538.png\" alt=\"\" width=\"800\" height=\"420\" srcset=\"https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_standard-warranty-1024x538.png 1024w, https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_standard-warranty-300x158.png 300w, https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_standard-warranty-768x403.png 768w, https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_standard-warranty-390x205.png 390w, https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_standard-warranty.png 1200w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p data-sourcepos=\"11:1-11:75\">The 4A Guarantee embodies ASUS&#8217; dedication to exceptional customer service:<\/p>\n<ul data-sourcepos=\"13:1-17:0\">\n<li data-sourcepos=\"13:1-13:140\"><strong>Assured Quality:<\/strong>\u00a0Invest with confidence, knowing your device is backed by US military-grade certification and expert ASUS technicians.<\/li>\n<li data-sourcepos=\"14:1-14:142\"><strong>Always-on Support:<\/strong>\u00a0Get help anytime, anywhere through the MyASUS app, social media channels, email, live chat, or dedicated call center.<\/li>\n<li data-sourcepos=\"15:1-15:155\"><strong>All-around Coverage:<\/strong>\u00a0Enjoy global protection with over 100 authorized service centers in 63 cities nationwide and an extensive international network.<\/li>\n<li data-sourcepos=\"16:1-17:0\"><strong>Added-value Experience:<\/strong>\u00a0Manage your ASUS account, access Perfect Warranty for accidental damage protection, and benefit from a dedicated support portal.<\/li>\n<\/ul>\n<p data-sourcepos=\"18:1-18:33\"><strong>Standard Warranty and Beyond:<\/strong><\/p>\n<p data-sourcepos=\"20:1-20:400\">All ASUS laptops come with a <strong>2-year international warranty<\/strong>, while premium phones like ROG Phones have a <strong>1-year local warranty<\/strong>. Select laptops also include <strong>Perfect Warranty<\/strong> for one-time coverage against accidental damage. ASUS ExpertBook laptops receive an extended <strong>3-year international warranty<\/strong>, while desktops and All-in-One PCs have a <strong>3-year local warranty<\/strong> with on-site support.<\/p>\n<p data-sourcepos=\"22:1-22:31\"><strong>Enhanced ASUS Premium Care:<\/strong><\/p>\n<p><a href=\"https:\/\/www.asus.com\/ph\/microsite\/4aguarantee\/asus-premium-care.html\"><strong>ASUS Premium Care \u2013 Upgraded warranty and protection<\/strong><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-22390\" src=\"http:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_ASUS-Premium-Care-1024x538.png\" alt=\"\" width=\"800\" height=\"420\" srcset=\"https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_ASUS-Premium-Care-1024x538.png 1024w, https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_ASUS-Premium-Care-300x158.png 300w, https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_ASUS-Premium-Care-768x403.png 768w, https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_ASUS-Premium-Care-390x205.png 390w, https:\/\/www.techbeatph.com\/wproot\/wp-content\/uploads\/2024\/02\/4A-Quality-Service_ASUS-Premium-Care.png 1200w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>Users can take advantage of the enhanced <strong>ASUS Premium Care (APC) extended service packages<\/strong>, customized to meet their specific needs \u2013 extend\u00a0the product warranty, expand its coverage, or even revive their device. ASUS Premium Care upgrade packages start at PHP 2,995 and may be\u00a0purchased up to six months after the date of\u00a0purchase.<\/p>\n<ul>\n<li><strong>1-Year International \/ Local Warranty Extension<\/strong> \u2013 Users can protect their investments longer with additional warranty extension<\/li>\n<li><strong>ASUS Perfect Warranty Plus (local accidental damage protection)<\/strong> \u2013 Keep new ASUS devices safe and protected from accidental damage with additional 1-Year Perfect Warranty coverage.<\/li>\n<li><strong>HDD\/SSD Retention<\/strong> \u2013 Storage on ASUS devices are safeguarded with unlimited free labor and replacement of defective HDD\/SSD, and an option to retain the defective HDD\/SSD for third party data recovery or secure storage.<\/li>\n<li><strong>Carry-in to On-site Upgrade<\/strong> \u2013 Hassle-free warranty service straight to ASUS users\u2019 doorsteps by upgrading to On-Site service support.<\/li>\n<li><strong>Battery Service Package<\/strong> \u2013 Extended local warranty for ASUS devices\u2019 batteries with one-time battery replacement per year in the event of battery failure.<\/li>\n<\/ul>\n<p>The full list of service packages, per-device eligibility, and pricing may be found on the official <a href=\"https:\/\/www.asus.com\/ph\/microsite\/4aguarantee\/Warranty-by-product.html\"><strong>ASUS 4A Quality and Service microsite<\/strong><\/a>.<\/p>\n<p data-sourcepos=\"32:1-32:40\"><strong>Fast Service, Comprehensive Support:<\/strong><\/p>\n<p data-sourcepos=\"34:1-34:271\">ASUS boasts <strong>fast repair turnaround times<\/strong> and a dedicated call center for swift support. Users can effortlessly book <strong>on-site service appointments<\/strong> 24\/7. Additionally, Perfect Warranty and free preventive maintenance <strong>reduce e-waste<\/strong> by extending product lifespan.<\/p>\n<p data-sourcepos=\"36:1-36:36\"><strong>24\/7 Support at Your Fingertips:<\/strong><\/p>\n<p data-sourcepos=\"38:1-38:151\">Become an ASUS Member and enjoy <strong>one-click access to everything<\/strong> you need: manage warranties, download drivers, get support, track repairs, and more.<\/p>\n<p data-sourcepos=\"40:1-40:30\"><strong>Experience the Difference:<\/strong><\/p>\n<p data-sourcepos=\"42:1-42:222\">The 4A Quality &amp; Service program comes standard with every ASUS, TUF Gaming, ROG, or ASUS Business product. Explore the full range of <strong>ASUS Premium Care<\/strong> upgrades at official ASUS\/ROG stores and authorized resellers.<\/p>\n<p data-sourcepos=\"44:1-44:15\"><strong>Learn More:<\/strong><\/p>\n<p data-sourcepos=\"46:1-46:127\">Visit the official microsite or ASUS PH YouTube Channel for more information on how ASUS is elevating your customer experience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ASUS Elevates Customer Experience with Enhanced 4A Quality &amp; Service and Premium Care Warranty ASUS Philippines is raising the bar for customer satisfaction with the launch of its improved 4A Quality &amp; Service program and upgraded ASUS Premium Care warranty packages. This comprehensive initiative prioritizes assured quality, always-on support, all-around coverage, and added-value experiences for&#8230;<\/p>\n","protected":false},"author":3,"featured_media":22391,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[21,24,1629],"tags":[50,68,72,71,189,58,1093,1094],"class_list":["post-22389","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gadgets","category-laptops","category-news","tag-asus","tag-asus-rog","tag-consumer-electronics","tag-digital-appliances","tag-ecommerce","tag-laptop","tag-warranty","tag-warranty-extension"],"_links":{"self":[{"href":"https:\/\/www.techbeatph.com\/wproot\/wp-json\/wp\/v2\/posts\/22389","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.techbeatph.com\/wproot\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.techbeatph.com\/wproot\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.techbeatph.com\/wproot\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.techbeatph.com\/wproot\/wp-json\/wp\/v2\/comments?post=22389"}],"version-history":[{"count":1,"href":"https:\/\/www.techbeatph.com\/wproot\/wp-json\/wp\/v2\/posts\/22389\/revisions"}],"predecessor-version":[{"id":22394,"href":"https:\/\/www.techbeatph.com\/wproot\/wp-json\/wp\/v2\/posts\/22389\/revisions\/22394"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.techbeatph.com\/wproot\/wp-json\/wp\/v2\/media\/22391"}],"wp:attachment":[{"href":"https:\/\/www.techbeatph.com\/wproot\/wp-json\/wp\/v2\/media?parent=22389"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.techbeatph.com\/wproot\/wp-json\/wp\/v2\/categories?post=22389"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.techbeatph.com\/wproot\/wp-json\/wp\/v2\/tags?post=22389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}